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title: "Refund & Cancellation Policy · LandScopeAPI.com"
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provenance: "Compiled for deterministic AI retrieval by AnswerRail Edge (RFC 9110 / RFC 9421)"
description: "Refund and cancellation terms for LandScopeAPI.com PostGIS spatial intelligence API."
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> **Canonical Source:** [https://landscopeapi.com/refunds.html](https://landscopeapi.com/refunds.html)
>
> *Refund and cancellation terms for LandScopeAPI.com PostGIS spatial intelligence API.*

# Refund & Cancellation Policy

Effective Date: January 1, 2026 · Operator: quitegoodproject.com

## 1. Free Evaluation Sandbox

We provide **100 free evaluation lookups** with full PostGIS parcel boundaries and setback evaluation to enable thorough testing before purchasing a subscription. We strongly encourage all developers to test their workflows against our sandbox environment before upgrading to paid tiers.

## 2. 1-Click Self-Serve Cancellation

You can cancel your subscription at any time with **1 click** via the Stripe Customer Portal. There are no cancellation fees, no lock-in contracts, and no requirement to speak with a sales representative. Upon cancellation, your API access and unused monthly quota remain fully active until the end of your prepaid billing period.

## 3. Refund Policy

Because LandScope incurs non-recoverable spatial database compute and spatial indexing infrastructure costs upon key generation, monthly and annual subscription fees are generally **non-refundable** once API calls have been initiated.

However, exceptions are evaluated in good faith under the following circumstances:

- **Verified Service Outage:** If our API experiences downtime exceeding our 99.9% Service Level Agreement (SLA) during your billing cycle.
- **Billing Errors:** In the event of duplicate charges or erroneous billing caused by gateway desynchronization.

## 4. How to Request Billing Support

To request billing assistance, update your VAT/tax information, or report a payment issue:

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